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From259US$ /night
Check-in
02Jan2026Select date
Check-out
03Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About This Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.7
/10
4.6
/5

Location

Iberostar Waves Tucán is located directly on one of the most stunning beaches along the Riviera Maya. The hotel is positioned within a tropical rainforest, offering easy access to local attractions, including the ancient city of Tulum, just 1 hour away. Proximity to Playa del Carmen, only 2.5 kilometers from the resort, allows for quick excursions into town for additional activities.

Accommodations

The resort offers various room options, including the Two-Bedroom Penthouse Suite Ocean Front, featuring a private terrace and whirlpool with ocean views. Premium Pure Wellness(R) rooms include an air purification system for healthier living during your stay. Guest suites also include options for families, such as interconnected rooms with king-size and double beds, ensuring comfort for all.

Dining

Guests can choose from 8 on-site dining options, including La Góndola Italian Restaurant and the Bonsai Japanese Restaurant, both known for their diverse and authentic cuisine. The international buffet offers breakfast and lunch, as well as specialty dinner options featuring local Mexican dishes. A snack bar located beside the beach and pool ensures refreshments are readily available between meals.

Family Activities

The Star Camp program caters to children aged 4 to 17, providing hands-on activities, games, and workshops focused on environmental awareness. Parents can relax knowing that babysitting services are available while kids enjoy water slides and outdoor games. Evening entertainment includes magic shows and live concerts suitable for family enjoyment.

Wellness and Sports

SPA Sensations offers massages within the jungle or on the beach, allowing guests to relax amidst nature. Non-motorized water sports, such as kayaking and snorkeling, are available for guests to explore the Caribbean waters. For those looking to dive deeper, the on-site Dressel Divers center provides PADI certification programs and daily diving outings.

Highlights

Location: directly on one of the most stunning beaches

Accommodations: Two-Bedroom Penthouse Suite Ocean Front

Dining: 8 on-site dining options including La Góndola

Family Activities: Star Camp program for children

Wellness: SPA Sensations offering massages in nature

Sports: non-motorized water sports and Dressel Divers center

“What stands out is the combination of rainforest setting with immediate beach access, making it a top pick for families. The dedication to sustainability, from refillable water bottles to lush conservation efforts, impressed me, and the kid-friendly Star Camp program sounds like a real winner. With great dining options and activities, this place seems to strike a nice balance for a relaxed but engaging vacation.”
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Madeline ScottChief Content Curator at Allinclusiveresorts
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Choose Your Ideal Room

Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Premium Pure Wellness
2 persons
35 m² 
2 Double beds
Shower
Balcony
Premium Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Premium Accessible Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
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Resort Features & Services

Unmatched comfort, unforgettable experiences—all built into your stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Discover an array of delightful dining experiences at Iberostar Waves Tucan, featuring exquisite flavors and inviting atmospheres. Savor diverse culinary traditions, from vibrant Mexican dishes to expertly grilled steaks, all while surrounded by lush tropical beauty.
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with Mexican highlights
Ambiance
Family-friendly setting with open-air dining under thatched roofs, immersed in nature.
Key Offerings
An extensive selection of popular Mexican dishes, including an appetizer station and tacos, making it a perfect spot for casual family meals.
Reservation
No
Breakfast: 7:00 AM - 10:30 AM; Lunch: 12:00 PM - 5:00 PM; Daily.

Palapa Sur La Marimba

Steakhouse
Ambiance
Casual and lively, set amidst the lush ambiance of the resort, ideal for relaxed dining.
Key Offerings
Specializes in expertly grilled steaks served daily for lunch and dinner, complemented by a variety of sides.
Reservation
No
Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM; Daily.

Bonsai

Japanese
Ambiance
Elegant and intimate, offering a refined atmosphere for a memorable dining experience.
Key Offerings
Traditional Japanese dishes prepared with precision, offering diners a taste of the Far East.
Reservation
Yes
Dinner: 6:30 PM - 9:00 PM; Daily.

Mare Nostrum

Mediterranean
Ambiance
Sophisticated setting with a serene atmosphere, perfect for a relaxing dinner amidst nature.
Key Offerings
An array of Mediterranean specialties that bring the flavors of the coast to the forefront, emphasizing fresh ingredients.
Reservation
Yes
Dinner: 6:00 PM - 9:00 PM; Daily.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Nearby Experiences
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10 minutes' drive
Eco-archaeological park offering activities like snorkeling and cultural performances, ideal for family fun.
Cenote Calavera
Cenote Calavera
30 minutes walking
Unique cenote known for its crystal-clear waters and natural beauty, popular for swimming and diving experiences.
Quinta Avenida
Quinta Avenida
35 minutes walking
Vibrant 5th Avenue lined with shops, restaurants, and bars, perfect for a leisurely stroll and shopping.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes' walk
Shopping hub featuring local boutiques and dining options, offering a variety of goods and amenities.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic cycling path perfect for leisurely rides, rentals readily available for a relaxing day outdoors.
Cenote Swimming and Snorkeling
30 minutes walking
Thrilling cenote experiences nearby, popular for swimming and diving among stunning natural formations.
Yoga Classes at Local Studios
10 minutes' drive
Various wellness studios offering yoga sessions, perfect for relaxation and rejuvenation after a day of adventure.
Les Crepes de Paris
Les Crepes de Paris
30 minutes' walk
Charming eatery with a Parisian vibe, known for sweet and savory crepes; perfect for casual dining.
INTI Beach Club
3 minutes' drive
Beachfront restaurant with a relaxing atmosphere and fresh seafood dishes, ideal for a sunset dining experience.
Kool Beach Club
10 minutes' drive
Lively beach club with a vibrant atmosphere, featuring a diverse menu and options for cocktails by the sea.
Mamita's Beach Club
10 minutes' drive
Popular beach club hosting live music events and parties, perfect for socializing and enjoying a night out.
Los Fundadores Park
Los Fundadores Park
30 minutes walking
Family-friendly park featuring entertainment and cultural events, great for relaxing with kids or enjoying live performances.
Transportation Options & Local Travel
City Centre
Playa del Carmen5 min  ·  3.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  3.2 km
Cancun International Airport (CUN)90 min  ·  59.9 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
FAQs
About Iberostar Waves Tucan
What is the check-in and check-out policy at Iberostar Waves Tucan?
Check-in is at 15:00 and check-out is by 12:00.
How far is Iberostar Waves Tucan from Playa del Carmen Maritime Terminal?
The property is 3 km from Playa del Carmen Maritime Terminal.
What beach access options are available at Iberostar Waves Tucan?
Guests can enjoy direct access to a fine sand beach located approximately 5 minutes on foot from the hotel.
Does Iberostar Waves Tucan offer any dining facilities?
The resort includes four dining establishments that offer a variety of cuisines, including Mediterranean and Japanese.
Is parking available at Iberostar Waves Tucan?
Public parking is available on-site for free without a reservation.
What room amenities are available at Iberostar Waves Tucan?
Rooms are equipped with air conditioning, flat-screen TVs, wardrobes, safety deposit boxes, and private bathrooms.
Which languages are spoken by the staff at Iberostar Waves Tucan?
The staff speaks English, Spanish, German, and French.
How far is Iberostar Waves Tucan from Cozumel International Airport?
The hotel is 33 km from Cozumel International Airport.
Is there a kid's club at Iberostar Waves Tucan?
Yes, there is a kids' club offering activities for children aged 4 to 17.
What wellness services are available at Iberostar Waves Tucan?
The hotel features a full-service spa offering treatments such as massages, facials, and body wraps.
What nearby attractions can guests visit from Iberostar Waves Tucan?
Nearby attractions include the ancient Mayan city of Tulum and the island of Cozumel accessible by daily boats.

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